FREQUENTLY ASKED QUESTIONS
Find answers to the most frequently asked questions.
Our company specializes in providing fluoropolymers solutions, including all kinds of tubing,heat shrink sleeving,film,chimecal etching,Polyimide tube and so on.Now Our first techniqual aim is for medical use.hope we can do a little for science and life,let us to the better together!
Yes,we are a factory,which owns more than 50 sets production lines,1500 square meters of production room.we have passed ISO 9001:2015,ROHS and so on.
Our factory is located in The West 2nd Floor Of No.3 Factory,The Crossing Of Hexiang Lake&Huishan Ave Of Changfeng Shuangfeng Economical Development District,Hefei City,Anhui Province,China.
Yes, you are welcome to visit our factory to observe the machine operations. We can arrange for a driver to pick you up if needed. Please contact us in advance to make the necessary arrangements.
We sell our products globally, with our major markets being North America, Europe, Asia, etc.
You should choose us because of our commitment to quality, our expertise in fluoroplastic products, and our dedication to customer satisfaction. We offer customized solutions and have a proven track record of reliability and performance.
Our biggest advantage is our comprehensive expertise in fluoroplastic materials and our ability to provide high-quality, customized products that meet the specific needs of our clients.
Our pricing strategy is competitive and transparent. We aim to provide the best value for our customers by balancing quality and cost-effectiveness.
We have been in the fluoroplastic products business for 16 years.
Our company has 35 staff members dedicated to various aspects of our operations.
Our factory land is self-owned.
Our market positioning focuses on being a leading provider of high-quality fluoroplastic products, known for our innovation, reliability, and customer-centric approach.
We regularly attend major industry exhibitions such as Medtec,Canton Fair, etc., where we showcase our latest products and innovations.
Our products stand out due to our stringent quality control, advanced manufacturing processes, and customization options. We use high-grade materials and offer tailored solutions to meet your specific needs.
Our products are cost-effective because of our efficient production processes, bulk purchasing of raw materials, and commitment to maintaining high quality while minimizing waste.
Yes, we can assist you in calculating the return on investment (ROI) for our products. Please provide us with details about your application and expected usage.
We can provide a cost breakdown upon request. Please contact our sales team with your specific requirements for a detailed breakdown.
While our competitors may offer lower prices, we focus on delivering superior quality and performance. Our products undergo rigorous testing and quality control to ensure reliability and longevity, providing better value in the long run.
Yes, we can provide free samples for evaluation. Please contact our sales team to arrange the shipment of samples.
Our products are certified to meet various industry standards, including ISO, RoHS, and others. Specific certifications depend on the product type.
You can see our product display at major industry exhibitions, such as Medtec, and on our website. You can also visit our factory showroom by appointment.
Our payment terms typically include T/T (Telegraphic Transfer), L/C (Letter of Credit), and other flexible options depending on the order size and customer preferences. Please contact our sales team for detailed payment terms.
Delivery time varies depending on the product type and order quantity. Generally, it ranges from 1 weeks to 5 weeks. Please contact us for a more specific delivery timeline based on your order.
Before closing the deal, we provide detailed product information, quotations, and samples if needed. After closing the deal, we offer production updates, quality inspections, and arrange shipping. We also provide after-sales support, including technical assistance and addressing any issues that may arise.
Yes, we can assist in calculating the total costs of the product, including production, shipping, and any additional services. Please provide us with your specific requirements.
The minimum order quantity (MOQ) varies by product type. Please contact our sales team for the MOQ of the specific product you are interested in.
Yes, we can customize the fluoroplastics according to your specifications and requirements. Please provide detailed information about your needs, and our engineering team will work with you to create a suitable solution.
Our products are packed securely to prevent damage during transit. We use high-quality packaging materials and methods, such as bubble wrap, and reinforced cartons, depending on the product type and destination.
We ensure product quality through strict quality control procedures, including material inspection, in-process checks, and final product testing. Our factory is certified to ISO standards, and we continuously invest in quality improvement.
Our product workflow includes design, material selection, manufacturing, quality control, packaging, and delivery. Each step is carefully monitored to ensure high-quality output.
We have a dedicated after-sales service team to assist with any issues that may arise. Our team is available to provide technical support, answer questions, and arrange for replacements as needed.
If you encounter any problems with your product after receiving it, please contact our after-sales service team immediately. We will work with you to resolve the issue as quickly as possible, including replacements if necessary.
We respect our competitors and recognize the value they bring to the market. Our focus is on providing the highest quality products and services to our customers, differentiating ourselves through innovation, quality, and customer satisfaction.
We take customer complaints seriously and aim to resolve them quickly and effectively. Our process includes investigating the issue, communicating with the customer, and taking corrective actions to prevent future occurrences.
We can support you better by providing customized solutions, timely delivery, competitive pricing, technical assistance, and responsive after-sales service. Let us know your specific needs, and we will tailor our support accordingly.
We are open to discussing exclusive agent agreements. Please contact our sales team to discuss the terms and conditions for becoming our exclusive agent in your region.
We ensure lead time through efficient production planning, inventory management, and proactive communication with suppliers. Our production schedule is carefully monitored to meet delivery commitments.
Need a fluoropolymer solution
On the journey of seeking fluoropolymer solutions, Mochitek has distinguished itself since 2019 with exceptional problem-solving capabilities. We have transcended industry boundaries, successfully applying fluoropolymers across multiple sectors and pioneering numerous innovative applications. Given the breadth of our clientele and the diversity of our product applications, the information presented on this website serves merely as an introductory guide.
We sincerely invite you to engage in a dialogue with us, so that together we can embark on an exploration of the boundless potential that fluoropolymers hold for your business.
- The West 2nd Floor Of No.3 Factory,The Crossing Of Hexiang Lake&Huishan Ave Of Changfeng Shuangfeng Economical Development District,Hefei City,Anhui Province,China
+86 15956561251
ruby@mochi.org.cn