WEBSITE
PRIVACY POLICY
Last Updated: 2024/7/19
Welcome to our official website! We take your privacy seriously and are committed to protecting your personal information. This Privacy Policy aims to explain to you how we collect, use, store, share, and protect your personal information, as well as your rights and choices regarding such information.
1. Information Collection
Personal Data: When you visit our website, register an account, make a purchase, fill out a form, participate in surveys or activities, we may collect your name, email address, phone number, address, payment information (though credit card numbers are typically processed and encrypted by our payment processor directly), browsing behavior, and other personal information.
Non-Personal Data: We may also collect anonymous or aggregated information about how you use our website, such as access times, pages viewed, IP addresses (which may be used for geolocation analysis but are anonymized), to help us improve website functionality and user experience.
2. Use of Information
Service Provision: We use your information to provide the services you request, such as processing orders, sending order confirmations and shipping information, and providing customer service.
Improving Experience: We analyze collected data to understand user behavior, optimize website design, and improve products and services.
Marketing & Advertising: We may use your information (with your consent) to send you emails or SMS about new products, offers, and promotions.
3.Information Sharing
Third-Party Service Providers: We may share your information with third-party service providers (e.g., payment processors, logistics partners, data analytics companies) who provide services to us. These service providers can only use your information in compliance with this Privacy Policy.
Legal Requirements: We may disclose your information in response to legal, regulatory, court orders, or government requests.
4.Data Security
We implement reasonable physical, electronic, and administrative measures to protect your personal information from unauthorized access, disclosure, loss, misuse, or alteration. However, please note that the internet is not entirely secure, and we cannot guarantee absolute security of information.
5.Your Rights
Access & Correction: You have the right to access and correct personal information we hold about you.
Deletion: Subject to legal requirements, you have the right to request that we delete your personal information.
Objection & Opt-Out: You have the right to object to the processing of your personal information or opt-out of receiving marketing communications from us.
6.Children's Privacy
Our website is not directed at children under 13 years of age. We do not intentionally collect personal information from children under 13. If you believe we have mistakenly collected information from a child, please contact us immediately.
7.Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or technological advancements. We encourage you to review this Privacy Policy periodically for any changes.
8.Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy, please contact us at:
Email: kenen@mochi.org.cn
Phone: +86-15850572502
Address: The West 2nd Floor Of No.3 Factory,The Crossing Of Hexiang Lake&Huishan Ave Of Changfeng Shuangfeng Economical Development District,Hefei City,Anhui Province,China